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IBM:

IBM is the largest IT and consulting company. Great opportunities abound.For nearly 100 years, IBM has led the world in creating innovative solutions and products that have changed not only business, but history as well. With its global scale and breadth of disciplines, IBM offers opportunities for growth in an environment that offers a unique mix of people, business knowledge and technological expertise.
Location : Pune
Designation : Software Engineer
Qualification : B.Tech/ M.Tech
Experience : Freshers
Complete Description :

IBM

Associate Software Engineer - Level 2 Technical Support - ISL

 

Job description:

The job involves providing Level 2 Support to the IBM Tivoli customers located world-wide. Handle the customer problem tickets based on severity and priority. Work as a member of Level-2 Technical Support team. Work on customer's problems reported for the Tivoli Security products. Duplicate the customer problems on various platforms for Security products. If required, coordinate with Level-1 as well as Level-3 to resolve customer problems. Be involved in training customers, domestic and foreign partners as well as peers, consultants and SE’s. Working/ Hands-on experience WAS Admin, Tivoli Identity Manager, Access Manager.
  0 to 10 years of desired experience required
 
Qualification:

  B.E. / B.Tech. in Engineering (Comp. Science or IT) or Master's degree in Computer Sc. / M.C.A.

  Minimum 16 or more years of education required

 Required Skills - Technical and Non Technical

  •   Operating Systems Unix&Windows
  •   Networking / TCP / IP troubleshooting
  •   Aix / Unix / Linux Administration
  •   Webspehere Apllication Server Admin
  •   Tivoli Security Identity or Access Manager  

 

 Requirements:

  • Bachelor's Degree
  • English: Fluent

 For Reference and Full Details , Click Here

Last Date : ASAP
This Job belongs to "Software" category